Shipping Policy
Can you deliver to a P.O. Box?
We regret to inform you that Buraqzone.com cannot deliver to P.O. Boxes. A physical address is required for all deliveries, as our courier partners need signed confirmation of receipt upon delivery.
Do you deliver against state laws?
Absolutely not. Buraqzone.com is a reliable and law-abiding organization. We fully comply with all applicable federal and state laws. All items offered through our platform are in accordance with legal statutes and regulations.
What if I need to change the delivery address or entered the wrong address by mistake?
If you need to correct or change your shipping address, please contact us immediately. Whether we can accommodate the change will depend on how much time has passed since the order was placed and the current status of the shipment.
How long does it take to process my order?
Our Order Management Team typically begins processing your order within a few hours. Processing time depends on:
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Your shipping location
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The type of product ordered
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The delivery method selected
When will I receive my order?
Buraqzone.com works with trusted delivery services to ensure your order arrives quickly and safely. While actual delivery times may vary based on your location and shipping method, most orders:
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Are processed within 1–2 business days
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Are delivered within 10 business days at most
Larger or bulkier items may require extra time.
How do you ship oversized or heavy items?
For oversized or unusually heavy products, Buraqzone.com uses Curbside Delivery services provided by our logistics partners.
Where will my order be shipped from?
Your items may be shipped from our fulfillment centers or directly from the warehouses of our retail partners, depending on availability and location.
Why did my order arrive in packaging from a different seller/retailer?
At Buraqzone.com, our goal is to deliver your products efficiently and affordably. In some cases, we fulfill orders through one of our retail partners to ensure the best price and fastest delivery. Rest assured, the product quality and warranty remain fully backed by Buraqzone.com.
Why was there a receipt with a lower price than what I paid?
Sometimes, our retail partners ship products directly and include their own invoice or receipt, which may reflect a different price due to their own pricing policies.
You can always view your accurate purchase details in your Order History on Buraqzone.com.
