At Buraq Zone, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (buraqzone.net) and when you make a purchase from us. By using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
When you create an account, make a purchase, or interact with our website, we may collect the following personal information:
- Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Payment Information (e.g., credit card details)
- Login Credentials (username and password)
b. Non-Personal Information
We may also collect non-personal information about your interaction with our website, such as:
- IP Address
- Browser Type
- Operating System
- Pages Visited and Time Spent on Our Website
- Referring Website URLs
2. How We Use Your Information
We use your information for various purposes, including:
- Order Processing: To process and fulfill your orders, including sending you order confirmations and shipment notifications.
- Customer Service: To provide support, respond to inquiries, and address any issues related to your orders.
- Communication: To send you updates, newsletters, promotions, and other marketing communications, if you opt-in to receive them.
- Website Improvement: To analyze website traffic, improve our website, and enhance user experience.
- Security: To protect our website from fraud and unauthorized access.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with trusted third-party service providers who assist us with:
- Payment Processing
- Shipping and Fulfillment
- Marketing and Advertising
- Website Hosting and Maintenance
These service providers are only authorized to use your information as necessary to provide services to us.
b. Legal Requirements
We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and improve your browsing experience. Cookies are small files that are stored on your device when you visit our website. They help us:
- Remember your preferences and login details
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Data Security
We implement a variety of security measures to protect your personal information, including:
- SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect your payment information during transmission.
- Access Controls: We restrict access to your personal information to authorized employees and service providers.
- Data Storage: We store your personal information securely and take reasonable steps to protect it from unauthorized access or disclosure.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual restrictions.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at info@buraqzone.net.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
9. International Data Transfers
If you are accessing our website from outside USA, please be aware that your information may be transferred to, stored, and processed in a different country where data protection laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your information to the United States or other countries as necessary.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
- Email: info@buraqzone.net